Many South African mobile customers have faced that moment; you arrive at your favourite out-of-town holiday spot and you have weak cellphone signal or you find yourself in an office basement trying to make a call but concrete walls block out your signal all together.
Because mobile signals work using radio waves, thick walls can prevent signals from reaching your handset.
Cell C, as the first cellular provider in SA, is joining major international mobile operators around the world, including Sprint, T-Mobile US, Orange UK, to tackle this problem with a new service called Wi-Fi Calling.
“Wi-Fi access is becoming more pervasive, with now tens of thousands of Wi-Fi hotspots around the country, including those in homes, hotels, lodges, offices and restaurants, Wi-Fi Calling has become an excellent means for operators to deliver an even wider coverage option to customers,” says Cell C CEO, Jose Dos Santos.
With Cell C’s Wi-Fi Calling, customers can turn any one of these Wi-Fi hotspots into their very own Cell C base station to make calls, send SMSs, check voicemails and balances and even buy bundles. Now, customers can choose how they connect no matter where they are – whether they are at home, at the office, on holiday in the bush, or even in a Hotel in Amsterdam.
This service assists in ensuring that your cell phone is bill is low, gone are the days where roaming was the be all and end all of international travel. If you don’t know how WIFI Calling works here’s an easy step by step process of ensuring you’re well on you way to enjoying this amazing experience.
HOW DOES IT WORK?
Wi-Fi Calling is quite simple. Just follow these steps:
Step 1: Connect to your preferred Wi-Fi network.
Step 2: Go into your settings on your phone and select “Wi-Fi Calling” to enable the service. You will now see the Wi-Fi Calling icon appear on the top of your screen.
Step 3: Once you connect for the first time, you will get a confirmation message – you’re now ready to make calls and send SMSs.
Step 4: Dial the number on your keypad like you would normally do and press the ‘call’ button. This button will change to a Wi-Fi Calling button which means you are calling over a Wi-Fi network.
Cell C has 19 handsets that support this service. Cell C is also the first and only operator in Africa to launch this service on the iPhone, a popular device used by businesspeople in the country.
All handsets that support this service include: AG Style, Cell C Empire, Cell C Extreme, Huawei Y6, iPhone 5C, iPhone 5S, Phone SE, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, Samsung Note 5, Samsung S6 Edge, Samsung S6 Edge Plus, Samsung S6 Flat, Samsung S7, Samsung S7 Edge, ZTE Blade V6 Lite and ZTE Blade V6.
For more information head to www.cellc.co.za or go into your nearest Cell C store to find out which phones support this service and how you can get set up!